Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received a mistake through your local delivery service and might like to cancel your order, very first check your email and/or spam filtration this means you clicked about the correct shipping and delivery address and/or LINK. Once this has been done, if you are continue to thinking about continuing, simply reply to the e-mail with the information on your request and you may greatly appreciate any assistance you may offer. For technological issues, you may possibly need to get in touch with customer support via their particular telephone number: (Toll Free). Alternatively, if you have any other questions, you can send us a great email and we will try our best to be able to assist you.
Your package deal appear at your current door within more effective to ten operating days. Please be aware of which shipping times may possibly vary from a single courier company to be able to another. Therefore, it is, usually preferable to purchase with a trustworthy company. To aid ensure your bundle arrives safely, we always advise that will you sign your parcel’s “Thanks With regard to Sending” section when it arrives. Your local delivery services are required to plainly display this signature bank confirmation on almost all sent items, which includes Element Vape products.
When your parcel is here at your doorway, you will have to collect it as soon because possible. This is normally done by simply completing a self-addressed, stamped envelope along with your return deal with and tracking amount. Upon arrival, ensure that your unit is completely charged and well prepared to start out using that immediately. Usually do not wait for your Element Vape product in order to warm up; it cannot be stressed enough, particularly in the case associated with rechargeable batteries.
As defined in the above section, when shipping to UK residents, shipping and delivery will probably be facilitated simply by certainly one of our nationwide network of courier companies, such as DPD, FED EX or UPS : but please allow for additional fees to be taken into consideration whenever placing your purchase. Customers located within just the Republic of eire are not allowed to purchase online. Within most cases, clients located within the particular Republic of Ireland will be struggling to purchase the product through the use of credit playing cards or debit cards. All of us are currently experiencing some issues together with credit card scams in European countries and certain cases, payments made making use of these methods may possibly be declined or even reversed. In addition, all deliveries in order to EU customers may be controlled by taxation and import responsibilities.
When shipping internationally, you should note that traditions procedures are really time-consuming and frequently require the help of a great independent customs agent. In the case of an brought in product, delivery times will be based mostly on your courier’s international delivery services and transit occasions may greatly go beyond our internal shipping estimates. Should you be not sure of expected transit times, please make contact with us immediately. Global orders will typically arrive within 3 to 5 business days following payment has recently been received.
For those questions regarding this matter, please note that concerns should be aimed towards our company headquarters. Should an individual need for making adjustments or inquire regarding our services inside general, you can do so from anytime during business hours, Monday via Friday, except Sunday, Wednesday, and Thursday. Should you possess any other concerns, you can both contact our consumer service team or perhaps one of the sales representatives in the main office. If you prefer to place your order on the internet, you are pleasant to visit our website and follow the particular simple instructions supplied. All billing in addition to ordering information will be provided from the click associated with a button.
As usually, we strongly suggest that all requests be paid for completely before shipping or delivery of products. Any modifications to shipping or even delivery policies will probably be clearly indicated after receipt podsmall.com of repayment. In the celebration of a problem in any merchandise, please contact us right away for a return or substitute. As long because your satisfaction is usually our most important, we will work together with you to make certain that you have the very best electric products available.